Mike P Yzy

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Verified Reviewer
| map-marker Great Falls, Montana

You are no help at all why do you even have this site

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I need a remote for an esb210 soundbar I'm not going to pay money to somebody else to get a number so I can fix the *** thing
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User's recommendation: Don't buy these people's products ematic is crap and they have no products service

Rhonda S Bsx

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Verified Buyer
|

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Verified Reviewer

Missing parts to TV mount

Ematic - Missing parts to TV mount
Ematic - Missing parts to TV mount - Image 2
Ematic - Missing parts to TV mount - Image 3
I have emailed customer service and have had no reply. I tried calling, but that does not work either. My mount, model ONA16TMO14E is missing the square back plate, screws, & hdmi cord. I had to use instructions from a different mount to contact you. We need those items asap, please. Rhonda Stein
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Loss:
$50

Preferred solution: Deliver product or service ordered

Mikenzie Gkj

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Verified Buyer
|

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Verified Reviewer
| map-marker Cleveland, Ohio

My converter box will not come on

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Ematic - My converter box will not come on
Ematic - My converter box will not come on - Image 2
My converter was working up until a week a And now I am left without a t.v. And my television isn't working at all.
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User's recommendation: watch what you buy>?

Maria J Ylk

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Verified Reviewer

Daughter's tablet having issues

Ematic - Daughter's tablet having issues
Original review Jan 23, 2024
One of the two tablets I bought displayed a foreign language and shut off. One tablet has cut back on. The other as I just described, is still not charging at all and will not power back on. please leave a message if need be via voice mail or text. Thank you. Attached is a picture of its current state.
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Pros:
  • Convenient
Cons:
  • Did not take long for something to mess up

Preferred solution: A refund for the tablet that's not working or a replacement

User's recommendation: Please supervise your children

Melissa W Iyw

PBS tablet

Ematic - PBS tablet
Its connecting to the Wi-Fi but its tell me no internet connection and Im trying to fix it but I dont know how
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Preferred solution: To get it to work

User's recommendation: Come with better information and instructions

Madeleine L Fhu

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Verified Reviewer

Just One technical question

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No technical support at all. Setup Digital Converter and scanned/found many channels. Channels displayed No information when selected and then presented a blank screen.
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Loss:
$35
Cons:
  • No support provided

Preferred solution: Full refund

User's recommendation: Don’t buy their products as they do not provide customer support!

Stephanie T Aab

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Verified Reviewer

Remote not working

Can't get in touch with no one to solve my problem when I brought the box but remote did not work when I tried to use it
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Preferred solution: A new remote control

Debbie M Csp

Question about recording

Cannot get through to listed number. Need assistance. Please post working number or get this one working.
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Cons:
  • Can not get in contact with customer service

Preferred solution: Assistance with recording

Suleyka P Ctr

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Verified Reviewer

About my pbs kids playtime pad 7"hd kids safe tablet

I am totally sad I am a single mother of 6 I got helped from Church's to be able to get my kids a gift for Christmas and he stood with out his gift do to it doesn't work it doesn't do anything it just stays in the pbs kids logo I tried resetting it in the back button also I tried it with the up volume button & power button and nothing I am totally heart broken
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Loss:
$30

Preferred solution: Get 1 that works my son stood with out Christmas present

User's recommendation: Buy another brand

Angelica R Utf

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Verified Reviewer

I had gotten this tablet and it's all set up n...

I had gotten this tablet and it's all set up n everything but when I got to download apps it won't let me do I need a sd card for it to work am about to return it and at this point
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Joseph M Edf

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Verified Reviewer

Over the air dvr

DVR won't record on daily basis only on once ( have to re-enter info every day) it used to work but after daylight savings time change doesn't work on daily basis (don't know if coincidence or not) tried unplugging and restarting didn't work
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Pros:
  • It beats using vcr

Preferred solution: DVR working right

Madeleine L Fhu

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Verified Reviewer

Cannot find technical support for the Digital Converter Box

Setup the converter box and scanned successfully for channels. However, all channels say No information and present a blank screen.
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Loss:
$35
Cons:
  • No customer support to provide assistance

Preferred solution: Full refund

User's recommendation: Don’t buy from Ematic. They do not provide support for their products,

Anonymous
map-marker Cleveland, Ohio

My converter box will not come on

I am looking for answers to why I am not receiving signals from the antenna converter box and my antenna. Watc
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User's recommendation: Watch who you buy from.

Claudette M Qhx

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Verified Reviewer

My converter box stopped working

My converter box is less than 4 months old and it stopped working, I purchased it through Walmart, but since it's been over 30 days they said I had to contact the company myself. Goggled the number and thought I would finally be able to speak with customer service only to send call out to the number and the phone is wrong.
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Loss:
$43

Preferred solution: Full refund

User's recommendation: Don't be any products from this company

Anonymous
map-marker Atlanta, Michigan

Converter box doesn't turn on or convert to my TV. and the power is working with no problem to the box

I connected the box to my TV and the box did not come on or go through my TV. this does not seem right to me. I need a box that works for my TV. I don't like buying stuff that does not work and fight to get one that works. how can I get one that will work for my television? this is crazy to buy one, wait 10 days to get it and then find out it does not work and then wait again another 10 days for another one that does not work!
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Carol M Jzc

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Verified Buyer
|

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Verified Reviewer
| map-marker Barlinek, Western Pomerania

I brought ematic convertible box with recording and it is not good. They don’t want to speak to me about their product. Which not good. The worst company.

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I brought ematic convertible box with recording and it is not good. They don’t want to speak to...
I brought ematic convertible box with recording and it is not good. They don’t want to... - Image 2
I brought ematic convertible box with recording and it is not good. They don’t want to... - Image 3
The convertible box not working. I reported it to Amazon. Amazon called them. They did respond back to me. And because of that I refused to spend my money with Amazon again. Thanks!
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Loss:
$35
Pros:
  • More effective
Cons:
  • No good

Preferred solution: Exchange or something different!

User's recommendation: I will not recommend no to by from Amazon again.

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